Money Back Guarantee

Last Updated: July 3, 2025

💎 30-Day Gemstone Money-Back Guarantee

At Ruwanmini, your satisfaction is our promise. That’s why we proudly offer a 30-day gemstone money-back guarantee on all eligible purchases. When you shop with us, you’re not only getting natural, certified gemstones and authentic gold jewelry, you’re also backed by a risk-free return policy designed to protect you.

What Our Money-Back Guarantee Covers

Our gemstone money-back guarantee applies when:

  • The product is not as described

  • The gemstone or jewelry arrives damaged or defective

  • You change your mind within 30 calendar days

  • The item is in unused, original condition

What Is Not Covered

Please note that our money-back guarantee does not apply to:

  • Custom-made or engraved jewelry

  • Items damaged by misuse or external alterations

  • Products purchased during flash sales, promotions, or clearance

How to Claim Your Money Back

  • Email us at info@ruwanmini.com with:

    • Your order number

    • The reason for the return

    • Photos or video evidence if applicable

  • Our team will respond within 7 business days.

  • Once approved, send the item back using our provided instructions.

  • You will receive your full refund within 14 business days after we receive and inspect the returned item.

100% Safe Shopping – Why Customers Trust Ruwanmini

  • ✅ Certified gemstones from trusted sources

  • ✅ 30-day money-back guarantee with no hidden conditions

  • ✅ Secure payment methods

  • ✅ Local and international shipping with tracking

Contact Us for Returns

Ruwanmini
📍 Visit Us: No. 102/8, Prasannapura, Pitipana South, Homagama, Sri Lanka
📞 Call/WhatsApp: 0705710571
📧 Email: info@ruwanmini.com
🌐 Website: www.ruwanmini.com

FAQs About Our Gemstone Money-Back Guarantee

Q: How long do I have to request a refund?

A: 30 days from delivery.

Q: Do I need to return certification?

A: Yes, it's required for refund processing.